Mediation is an effective method of resolving commercial disputes outside court. It introduces a neutral third party called a mediator, who spends time with both parties and helps them facilitate a settlement.
Wandsworth Mediation Service offers a Civil Mediation Council accredited mediation service nationwide at competitive rates.
1. Mediation specialists. We run an accredited mediation service and have helped resolve many sensitive, high-value, and complex cases across the UK. Our past clients include small businesses and large corporations, local authorities, charities, schools, and individuals. In 2020, we were appointed by Post Office Ltd to mediate Historic Shortfall Scheme and Stamps Scheme disputes after their previous mediation scheme failed. In 2023, we received the King’s Award for Voluntary Service, the highest award given to volunteer groups in the UK, equivalent to an MBE. In 2022, we were shortlisted for the ‘Mediation Provider of the Year’ award at the National Mediation Awards.
2. High calibre team. We are supported by a panel of highly skilled, accredited mediators, including two appointed King’s Counsels and various award-winners. They all volunteer their time with us on a pro-bono basis. We will match the right mediator to your dispute. Click here to find out more about our mediators.
3. High success rate. Our commercial mediation service is highly effective, with 92% commercial and workplace cases we mediated in 2024 reaching a full or partial resolution.
4. Competitive rates. As a registered charity, our goal is to ensure that those who would benefit from mediation get access to it, whatever their financial circumstance. So if you are a business in conflict, but struggling financially, reach out, and we can offer rates to suit your needs. We also do not charge VAT.
5. Enhance your CSR Impact. By choosing our mediation services, you can enhance your Corporate Social Responsibility initiatives. Income from commercial mediations supports our charitable work, enabling us to provide free conflict resolution and training for residents of the London Borough of Wandsworth.
For claims up to £50,000, our fees follow the Civil Mediation Council’s fixed fee scheme. VAT is not currently applicable.
| Value of case (claim and any counterclaim) | Fees per party (no VAT) | Time limitation unless mutually agreed otherwise including by mediator and those of venue provider | Additional fee for extension hours, per party and pro rata, should extension be agreed by all concerned |
| £1,000 to £4,999 | £125 | 2 hours | £100 |
| £5,000 to £14,999 | £320 | 3 hours | £100 |
| £15,000 to £49,999 | £445 | 4 hours | £100 |
| £50,000 to £74,999 | £500 | 6 hours | £110 |
| £75,000 to £99,999 | £700 | 6 hours | £110 |
| £100,000 to £249,999 | £900 | 6 hours | £110 |
| £250,000 and above | Price on enquiry. | ||
As a registered charity, our aim is to make mediation accessible to everyone, regardless of financial circumstances. If your business is facing conflict but has financial constraints, please reach out to us – we may be able to offer flexible rates to help.
Cases that are not suitable for commercial mediation:
If you are unsure whether your case is suitable for mediation, or if you require guidance about the mediation process, please contact us.
Yes, if everyone involved in mediation agrees to a solution and it’s written down and signed, this settlement agreement becomes legally binding. A settlement becomes legally binding only once it has been duly signed by all parties involved.
We have seen a huge increase in demand for our service since the beginning of the COVID-19 pandemic. Our mediators are fully trained to conduct mediation sessions online.
Online mediation means you can resolve disputes quicker, and from the comfort of your home. All you need is a computer or mobile phone, a webcam and a quiet location. Our dedicated case managers will provide detailed instructions and guide you through the set-up.
Wandsworth Mediation Service is a registered charity 1102464 and company 4778659 limited by guarantee in England and Wales.
